Community resource file

This directory focuses on, but is not restricted to, human and social service agencies and organizations in the north of Boston area. Descriptions of services are based on information supplied by the agencies. Inclusion in the directory does not necessarily constitute endorsement of policies or philosophies. Entries are limited to those agencies that replied to the (Spring 2002) request for updated information. For other listings of human or social service organizations, consult your local phone directory yellow pages, or search online. This directory may be downloaded for public use. Please direct comments to: [email protected] Thanks to Lee Ann Ball for administrative assistance. Thanks to Nancy George, Electronic Resources Librarian, for making this directory available from the Library’s home Web page. Community Resource File Organization Index
Organization
Number Page
CAB Health & Recovery Services, Inc. Childhelp USA National Child Abuse Hotline Children’s Friend & Family Service N. Shore DARE (Drug Abuse Resistance Educ. Program) Foundation for Advancement Cancer Therapy Gay & Lesbian Advocates and Defenders (GLAD) 27 Health and Education Services, Inc. – Admin. Help for Abused Women/Their Children (HAWC) 29 Jewish Federation of the North Shore, Inc. North Shore Association for Retarded Citizens Family Support & Early Intervention Center North Shore Community Action Programs, Inc. North Suffolk Mental Health Association, Inc. People for the Ethical Treatment of Animals Seniorcare Retired Volunteer Program (RSVP) Tri-City Housing Task Force for Homeless Families 63
ACTION, INC. – 1
24 Elm Street
Email: [email protected] Shelter: 5 p.m. – 8 a.m., 7 days a week
Energy programs: 978-281-3900
Shelter: 978-283-4125
Employment & Training: 978-281-7402
Compass Youth Program: 978-281-9682
Action provides advocacy and an array of services to the low-income population on Cape
Ann, to help reduce poverty. The agency serves low-income, elderly, disabled, fishing
families in transition, at-risk youth, homeless, unemployed people, and tenants.
Energy Affordability Programs include: fuel assistance, weatherization, sewer and water
bill assistance, appliance management program.
Other programs and services: employment and training; advocacy and housing;
homecare; emergency homeless shelter; MHFA housing loans; family law assistance;
Compass youth program; adult foster care; adult basic education/ESL; Headstart.
ADOPTION CONNECTION - 2
11 Peabody Square, Room 6

Dedicated to the belief that every one of America's five million adoptees has a right to
know his/her biological history. Support groups, workshops, newsletter, referral
information, outreach, and public education.
AL-ANON/AL-ATEEN
FAMILY GROUPS OF MASSACHUSETTS INC. - 3
57 East Main St., Suite 109
Web site: www.ma-al-anon-alateen.org Email: [email protected] A self-help agency accepting voluntary contributions; no dues or fees. For anyone whose life is or has been affected by someone else’s drinking. Groups meet throughout the state.
AMERICAN FRIENDS SERVICE COMMITTEE - 4
2161 Massachusetts Avenue
Fax: 617-354-2832
Email: [email protected]
A Quaker organization which conducts peace, social change, development and service
programs throughout the world. Seeks to express the testimonies of the Society of
Friends, including: commitment to nonviolence, elimination of racism and sexism,
development of institutions based on social and economic justice. Criminal Justice
Program seeks fundamental change in institutional practices.

ANCHOR TO WINDWARD, INC. – 5
66 Clifton Ave.
Marblehead, MA 01945 M – F, 9 – 6
Fax: 781-639-9184 Saturday Social Club 11 - 6
Web site: www.anchor-to-windward.com
Email: [email protected]
A program for adults with pervasive and complex learning disabilities who live and work
independently and require consistent, regular support with daily challenges and life
transitions.
ATW also has a social club and provides transportation and supervision of a wide variety
of recreational activities. Eligible participants: learning disabled adults age 20+ who can
live independently without 24 hour supervision. ATW is a private, non-profit agency;
ATW does not accept state/federal fundings.

ANIMAL RESCUE LEAGUE OF BOSTON – 6
358 Highland Avenue
Fax: 978-745-2585 Saturday: 10 – 4, Office & adoption Web site: arlboston.org Animal care and adoption (dogs, cats, ferrets, rabbits, guinea pigs, etc.) Ambulance service for injured animals, domestic or wild. Help for animals in need of rescue. Humane education. Law enforcement. Low cost spay/neuter. Serves these cities and
towns:
Salem; Lynn; Swampscott; Revere; Marblehead; Beverly; Danvers; Essex; Groveland;
Haverhill; Lynnfield; Manchester; Nahant; Rowley; Byfield; Georgetown; Gloucester;
Magnolia; Reading; Newburyport; Topsfield; Middleton; Peabody; Rockport; Saugus;
Wakefield.


AUDITORY-VERBAL COMMUNICATION CENTER - 7
544 Washington Street
Fax: 978-282-0025
Email: [email protected]
Offers parent guidance and auditory-verbal therapy to parents with children who are deaf
and hard of hearing. Serves children who are deaf and hard of hearing from birth to age
21. Teaches children who are deaf and hard of hearing how to learn to listen and
communicate with spoken language. Also offers inclusion support services and cochlear
implant rehabilitation. Adults with cochlear implants are also welcome. In operation over
twenty years.
AUTISM SUPPORT CENTER
See NORTH SHORE ASSOCIATION OF RETARDED CITIZENS

BREAD OF LIFE - 8
511 Main Street
Fax: 781-288-0002 Offers a variety of services to low and moderate income people of all ages. Provides free evening meal, at the following locations and times. Open to everyone; no application necessary. Tuesday, 6 p.m. Centre U. Methodist, 7 Washington St., Malden Wednesday, 5 p.m., St. Paul’s Parish, 26 Washington St., Malden Thursday, 6 p.m., St. Paul’s Parish, 26 Washington St., Malden Friday, 6 p.m., First Baptist Church, 493 Main St., Malden. Food pantry: Friday, 2 –4 p.m. People may receive food once every 4 weeks. People must live in one of the following communities: Malden, Medford, Everett, Melrose, Stoneham, Wakefield, Saugus, Winchester, Reading, North Reading. Homeless family outreach: Tuesday and Thursday evening. Food delivered to homeless
motel families in Malden and Peabody motels.
Clothing: free distribution at evening meals.
Homeless individual advocacy, at evening meal, regarding: shelter, benefits, substance
abuse, health issues.
CAB HEALTH and RECOVERY SERVICES, INC. - 9
Outpatient Services
Salem, MA 01970 Administration Offices and Detoxification Unit 111 Middleton Road Danvers, MA 01923 Residential Services 100-110 Green Street
Lynn, MA 01902
Opiate Addiction Treatment Services (methadone clinic) 978-777-2121
111 Middleton Road
Danvers, MA 01923
Web site: www.cabhealth.org Email: [email protected]
Drug treatment and prevention agency, founded in 1958. Services are tailored to meet
customer needs, so clients receive the correct level of care while staying connected to
family, work and community. Serves over 27 communities around northeastern MA and
greater Boston.
Helps the insured and uninsured, men, women, teens and special populations (gay,
lesbian, transgender, prison after-care groups, nurses in recovery and HIV outreach).
“Treatment makes a difference. Recovery makes a life.”

CAMBRIDGE WOMEN’S CENTER – 10
46 Pleasant Street
F, 6 a.m. – 8 p.m. Sat., 11 a.m. – 4 p.m. An organization for women and their children. Provides more than 40 free support
groups for women. Extensive referral network includes housing resources, job listings
and health care information. Provides computer and Internet access and training.
Organizes low-income women to fight for justice. Provides a lending library and drop-in
space for women. Houses the Women’s Counseling and Resources Center, which
provides psychotherapy by trained feminist therapists to low-income, uninsured women.
Helpline available during all open hours.
CAPE ANN EARLY INTERVENTION PROGRAM – 11
111 Dodge Street

Provides service to children ages birth – three years who have a diagnosed disability,
developmental delay, or are at risk for developmental delays. Provide home visits,
developmental screenings and evaluations, parent support, consultation to childcare
centers and integrated playgroups. Developmental screenings, evaluations and services
are currently done at no cost to families.
CATHOLIC CHARITIES/NORTH – CHILD CARE - 12
37 North Federal Street
Fax: 781-581-9740
Serves families who live and/or work in Lynn. Provides childcare for children ages 12
weeks to 6 years. Educational based childcare program focusing on the emotional,
cognitive, social and physical development of the children. Sliding fee scale and
vouchers honored for eligible families. Transportation limited to certain contracts.
Childcare offered in center and family based settings.
CHILD DEVELOPMENT PROGRAMS OF CAPE ANN - 13
120 Maplewood Avenue
Fax: 978-283-7485 Web site: www.cdpca.org Email: Provides early childhood education, quality child care, and clinical social services to over 500 children and their families who are income-eligible. Programs include Head Start, Family Child Care, School Age Care, Project Success, an integrated pre-school with the Gloucester School Department, and Teen Parents Programs. Head Start sites located in Ipswich, Rockport, and two in Gloucester.

CHILD PROTECTION CLINICAL SERVICES -14
Child Protection Program
Children’s Hospital
Friday
Boston, MA 02115 afternoons
Evaluation of children in cases of alleged or suspected sexual abuse for the purposes of
disclosure. Emphasis on clinical referral when indicated. Medical exams are available as
part of full evaluation. Training through Harvard Medical School.
CHILDHELP USA, NATIONAL CHILD ABUSE HOTLINE – 15
Mailing address: 15757 North 78th Street
Open all day, every day, including holidays.
Fax: 480-922-7061 Web site: www.childhelpusa.org
Email: (hotline supervisor): [email protected]
A national hotline for child abuse, providing crisis counseling over the telephone by
degreed, paid professionals in psychology or related fields. Services include crisis
intervention and information and referral. The hotline is anonymous and toll-free.
Domestic violence, parenting and adult survivors of sexual abuse are other topics talked
about on the hotline. Serves all states, plus Canada, Mexico, the Virgin Islands, and
Puerto Rico. Serves all people, including children. Also provides literature.
CHILDREN'S FRIEND AND FAMILY SERVICE OF THE NORTH SHORE, INC.
- 16
48 Bridge Street
Serves children and families in Salem, Lynn, Haverhill, Gloucester, Ipswich and Salisbury. Provides mental health services for children and families. Mentoring service for youths ages 7 – 15 years. Juvenile court clinic for Essex County. Teen Parent Program and Day Care at Salem High School. Neuropsychological testing. Expressive Arts Therapy. Cross-cultural services.
CHILDREN'S LAW CENTER OF MASSACHUSETTS – 17
Box 710
298 Union Street

Provides direct legal representation for children in delinquency, abuse/neglect, custody,
expulsion/suspension, and regular and special education. Creates policy initiatives in
juvenile justice, education, and institutional related matters.

CITIZENS FOR ADEQUATE HOUSING – 18
42 Washington Street
Hours: Admin. Office M – F, 8:30 a.m. – 4:30 p.m. Shelters: 24/7 CAH operates 2 shelters for homeless families: The Inn Between (an emergency shelter for 6 families) and the Inn Transition (a 9 month substance abuse treatment program for 7 families). Also operates a Communities Land Trust which develops and maintains affordable housing, presently owning 4 apartment buildings with a total of 14 units. For the shelters, 12 of the families must be eligible for Emergency Assistance from the Dept. of Transitional Assistance in order to be served; one family occupies the NON-EA “community room.” INN BETWEEN – 18 A Citizens for Adequate Housing, Inc. Fax: 978-531-6548 Email: [email protected] Shelter for homeless families who are income eligible. Housing advocacy, food, support group, case management. Service area: Peabody, Salem, Beverly, Danvers, Middleton and Marblehead. INN TRANSITION – 18 B Citizens for Adequate Housing Shelter for families in recovery from addictions. Programs and services: one on one case
management; off site inpatient outpatient treatment; parenting skills; communication
skills; nutrition and meal planning; housing advocacy; self-esteem; other basic living
skills; one on one therapy; group therapy; referrals to outside agencies for individual
issues.

COOPERATIVE FOR HUMAN SERVICES, INC. – 19
110 Pleasant Street
Email: [email protected]
The Cooperative is a multi-service organization that provides residential services,
independent living supports, and guardianship services for adults with developmental
disabilities and/or mental retardation. The organization services and supports are for
individuals residing in the greater Boston area. The Residential Services Division
provides 24-hour, in-home supports to more than 70 people with developmental
disabilities. The residential supports include a variety of program models and designs
based on the support needs of the person served and include staff-supported homes,
specialized home care, staffed apartments and live-in supports. The Individual Support
Program provides flexible, person-directed services and supports for more than 40 people
with developmental disabilities who are living independently. The provision of service
and support hours are based upon identified need, ranging from one hour per week up to
20 hours per day. Additionally, the organization provides advocacy services for
approximately 120 individuals with developmental disabilities living throughout
Massachusetts as the court appointed legal guardian.
COUNCILS ON AGING/ELDER SERVICES – 20
CHELSEA-REVERE-WINTHROP ELDER SERVICES – 20 A
100 Everett Avenue, Unit 10
P.O. Box 6247 Chelsea, MA 02150-0008 Fax: 617-884-7988 Over 25 programs and services for elders (60+). Private, non-profit corporation that
works in conjunction with the Commonwealth’s Executive Office of Elder Affairs. Key
programs include: transportation for medical reasons; home delivered meals; homemaker;
legal and health support services; crisis intervention; social day care; respite care;
employment program.

COOPERATIVE ELDER SERVICES, INC. – 20 B
Administration Office
24 Muzzey Street
M – F, 8 – 4; Sat. 8 – 4 (Arlington ONLY) Web site: elderdayservices.com
Serves frail elders and adult disabled. Programs provide a safe and structured daytime
environment. The goal is to keep elders living at home for as long as possible. Provide
nursing care, theraputic activities, respite for mothers, hot lunches and transportation.
NORTH SHORE ELDER SERVICES – 20 C
152 Sylvan Street
Web site: www.nselder.org
STATEWIDE ELDER ABUSE HOTLINE, 24 hours a day: 1-800-922-2275
Serves elders 60 and older in Danvers, Peabody, Marblehead, Middleton, Salem.
Programs and services: information and referral; home care; elder care advice; family
caregiver support program; non-emergency medical transportation; programs for elders in
crisis (at risk, protective services); money management; nursing home ombudsperson;
private care management.
ROCKPORT COUNCIL ON AGING – 20 D
4 Broadway
Fax: 978-546-2361 Serves people 60 years old and older. List of services: VNA blood pressure clinic Exercise/resistance training Walking group Stroke Clinic Swimming program Bingo Craft classes Scrabble
Bus trips
Barbecues
Special lunches with entertainment/daily lunch
Senior advocate case management
Information/Referrals
Client support
Benefit counseling
Community education
COUNCILS ON AGING/ELDER SERVICES entry continues on next page

WOBURN COUNCIL ON AGING – 20 E
144 School Street
Woburn, MA 01801 Fax: 781-937-8259 The Woburn Senior Center offers many services to Woburn elders, including information and referrals, social and health services and a monthly newsletter. Monthly support groups, speakers on senior issues and recreational programs are also offered. The Woburn Council on Aging manages the Senior Citizen’s Program Open monthly meetings held at 10:00 a.m. at the Senior Center: Woburn Council on Aging, 1st Monday of the month; Friends Helping Seniors, 1st Thursday of the month. Daily Services: telephone support; transportation; congregate and home delivered meals; information and referral. Weekly Programs include: exercise and relaxation; line dancing; ceramics; yoga; tai-chi; walking; bridge, whist, cribbage; woodcarving; bowling; osteofitness; movies; bingo. Monthly Programs: bereavement support group; stroke support group; blood pressure clinic; podiatrist; hearing tests; newsletter; book club; creative writing. Special Events: Annual Senior Olympics; Holiday Fair; dances and socials; intergenerational programs; day and overnight trips. Other programs/services: flu shots; health screenings; tax assistance; outreach/home visits. NOTE: the above entries are from agencies that replied to our letter requesting updated
information. Other Councils on Aging may be found by consulting town/city entries in
local phone directories.
SEE ALSO: MALDEN, CITY OF
DARE (DRUG ABUSE RESISTANCE EDUCATION) PROGRAM - 21
702 S. Westfield Street
Web site: www.massdare.org
Administers local D.A.R.E. programs. Provides training and technical assistance to law
enforcement personnel and educators.
EMARC FAMILY RESOURCE CENTER – 22
20 Gould Street
Fax: 781-942-0280
Email/web site: the [email protected]
Offers an array of support serviced to families with special needs children (young and
adult). Service include: providing flex funding money; information and referral service
coordination and respite. Need skilled respite workers; will train interested people to
provide childcare to special needs children. Respite is very flexible in terms of hours,
days and type of childcare because it is tailored to the needs of each individual child and
family.
ENERGY EFFICIENCY AND RENEWABLE ENERGY CLEARINGHOUSE
(EREC) - 23
PO Box 3048
Fax: 703-893-0400 Email: [email protected] Web site: www.eren.doe.gov/consumerinfo Provides information and technical assistance on energy efficiency and renewable energy technologies. Operated by NCI Information Systems, for the U.S. Dept. of Energy, under contract to the National Renewable Energy Laboratory. Replies to public inquiries, using customized software program to search extensive information database. Fact sheets and technology briefs can be downloaded from the web. Most responses are processed in 2 days; extensive research may take up to 15 days. Provides information on 70+ different
topics for the residential, commercial, industrial, agricultural, institutional and
transportation sectors. Maintains an inventory of hundreds of publications. All material
is available free of charge.
Materials on renewable energy technologies include: solar water and space heating;
passive solar cooling; photovoltaic; small scale hydroelectric, and wind energy systems;
biomass-to-energy conversion; solar thermal electric power; geothermal and ocean
energy; electric vehicles; alcohol fuels; wood heating; and hydrogen fuel. EREC also
identifies sources of financial assistance for investing in renewable energy systems or
energy efficiency.
Technical assistance provided for a wide range of topics, including: design of systems or
structures; comparison of systems, appliances and components; system troubleshooting;
assessing the feasibility of technologies for specific applications. Provides advice on
business planning and assessment; developing financial strategies; public sector
assistance programs and opportunities.


FAMILY AND CHILDREN'S SERVICES OF GREATER LYNN - 24
111 North Common Street
Serves the population of greater Lynn; Saugus; Lynnfield; Swampscott; Nahant.
Counseling to individuals, adults, children, families, couples on a wide spectrum of
problem areas.
Licensed clinical social workers are on several HMO and EAP panels that accept
referrals from outside the immediate area.
Parent support through education; support parenting groups offered on site and in the
community. Specialized services to the elderly including guardianship services and
outreach home visiting counseling to elders at risk. A support group for caretakers, done
in conjunction with GLSS and a community faith leader. Volunteer opportunities for
adults. Consultation to a number of community programs and groups. A sliding fee scale
is also offered for those in the greater Lynn area.
FAMILY CONTINUITY PROGRAMS, INC. – 25
72R Cabot Street

The Family Stabilization Team (FST) is a voluntary home-based service. FST uses a
unique team approach to provide clinical intervention and support to families in crisis.
The Community Support Program (CSP) is a short term voluntary program that provides
intensive case management services to individuals who are considered to be “at risk”
within the community. The home-based DSS Program provides parent aide and family
therapy to families referred by DSS.
FAMILY AND EARLY INTERVENTION CENTER
See NORTH SHORE ASSOCIATION OF RETARDED CITIZENS
FOUNDATION FOR ADVANCEMENT IN CANCER THERAPY (FACT) - 26
Box 1242
New York, NY 10113
Serves cancer patients as a clearing resource for alternative therapies, nutrition,
equipment resources and related needs. Funds research. Helps indigent cancer patients.
Guidance to physicians/clinics.
GLAD (GAY AND LESBIAN ADVOCATES AND DEFENDERS) - 27
294 Washington Street, Suite 301

GLAD is New England’s leading legal rights organization dedicated to ending
discrimination based on sexual orientation, HIV status, gender identity and expression.
GLAD runs a legal information hotline, through which referrals are given and
information is shared with individuals facing legal problems. GLAD has information
packets on civil rights issues for the public. GLAD also does educational work and can
provide experienced staff to speak on gay, lesbian, bisexual, transgender and AIDS legal
issues.
GANG PEACE – SEE STREET PEACE
HEALTH AND EDUCATION SERVICES, INC. - 28
Administrative Office
Hours of operation: specific to site location Web site: www.hes-inc.org “Health and Education Services, Inc. (HES) is a private, non-profit integrated behavioral health network serving 25 communities in the greater North Shore and Merrimack Valley areas. HES’s mission statement is to ‘promote the well-being that builds healthy individuals, families, and communities through the integration of quality health, behavioral health, education, and human service programs. We are a unique, community-based network of prevention, intervention, and treatment services. We provide a comprehensive continuum of care for all, especially those whose needs are otherwise unmet.’ The range of services includes primary prevention, outpatient treatment, emergency services, residential care, and substance abuse services. Care at HES involves working with people from childhood to their elder years.” (Agency Overview) “The philosophy of all HES services is to provide consumers with hope, accentuate strengths, fight stigmatization, and promote health and well-being.” Outpatient and Mental Health and Substance Abuse Services include: women’s services; mental health and substance abuse; individual, family and group counseling; developmental disabilities; eating disorders; HIV/AIDS; cross cultural; elderly, gay and lesbian; deaf and hard of hearing; young parent issues; survivors of rape, sexual assault and other acts of violence. Psyhcopharmacological Services include extensive Clozaril clinics in Haverhill and Salem; and three mental health medication clinics in Gloucester, Haverhill and Salem. Community Support Services consist of comprehensive health programs including two 24-hour psychiatric emergency teams. Early Childhood Services include North Shore Head Start, a federally funded comprehensive preschool program. The Children’s Program is a day-care program for mothers in substance abuse treatment. In addition: HES supports five residential facilities for children and adolescents; victim and trauma services (North Shore Rape Crisis Center); and, offers a continuum of programs that create a regional approach to substance abuse prevention. Please see following entries for more information. HEALTH AND EDUCATION SERVICES, INC. –28 A 298 Washington Street Gloucester, MA 01930 M – Thurs., 8 – 8; Fridays, 8 – 6 978-524-7107 Web site: HES-IWC.org Outpatient mental health services including individual adult and child treatment, family therapy and couples therapy. Outpatient individual and group substance abuse treatment. Methadone maintenance clinic. Psychological testing and medication services available to clients on referral from primary therapist. Priority generally given to clients residing in Gloucester, Rockport, Essex. Additional clinics in Salem, Beverly, Ipswich, Haverhill, and Newburyport. HEALTH AND EDUCATION SERVICES, INC. – 28 B 156 Cabot Street Project RAP hotline. Crisis hotline and drop-in center. Telephone counseling for all types of crises. Information and referral. Information and Referral. Drop-in counseling available. HEALTH AND EDUCATION SERVICES, INC. – 28 C North Shore Rape Crisis Center NSRC views sexual assault as an act of violence, power, and control on the assailant’s part. NSRC offers a wide variety of support services, free of charge. Their commitment is to help lessen the impact of survivors’ feelings and connect them to the necessary supports to begin the healing process. Services include: 24 hour anonymous hotline counseling. Advocacy at the police station, hospital or in court. Individual crisis counseling. Educational workshops/trainings around the issues of rape, date rape, violence, sexual harassment, etc. Support groups for adolescent and adult survivors of rape, child sexual abuse, and incest. Referrals for continued support. NSRC urges people to “Get help immediately! You don’t have to go through it alone!” PROJECT RAP – 28 D 156 Cabot Street Counseling, with emphasis on drug and alcohol abuse. Crisis intervention; drop-in center. Offender rehabilitation program. Peer education program. BASICS helps families build own support network. Sliding scale for ongoing counseling. HEALTH AND EDUCATION SERVICES, INC. – 28 E Taking Care of Business Program
Family shelter with an outpatient treatment component for substance abuse treatment
including individual and group therapy. Accept homeless, emergency assistance eligible
care taking parents and their children who are clients of the Department of Transitional
Assistance.
HELP FOR ABUSED WOMEN AND THEIR CHILDREN (HAWC) - 29
27 Congress Street

Provides comprehensive services to battered women in 23 North Shore communities
from Saugus to Gloucester. These services include emergency shelter, 24-hour hotline,
court advocacy, counseling, support group in Spanish and English, community education,
and teen dating violence prevention, as well as two newly established community-based
programs in Cape Ann and Lynn. Volunteers always needed to staff hotline, serve as
legal advocates, and work with children in shelter; training provided.
HOSPICE CARE INC. - 30
41 Montvale Avenue

Physical, emotional and spiritual support for terminally ill patients and their families.
Other support programs open to the community (for adults who have lost a loved one,
etc.)
HOSPICE OF THE NORTH SHORE - 31
10 Elm Street
Office hours: M – F, 8 a.m. – 8:30 p.m Lynn 978-598-8990
Web site: www.hns.org Email: [email protected]
“Enables individuals and families dealing with terminal illness to achieve comfort and
higher quality of life, wherever they call home, through comprehensive and
compassionate support. A not-for-profit organization, Hospice of the North Shore is the
oldest and most experienced hospice program in the region, serving more than 1,400 area
residents each year.” Services offered: extensive pain control and symptom alleviation
expertise; practical assistance to help coordinate services; a comprehensive bereavement
program; specialized children’s bereavement services; flexibility about where care is
provided; no one is denied care based on inability to pay.
HOSPICE OF THE SOUTH SHORE - 32
100 Bay State Drive

"A resting place on a difficult journey." Provides health care and supportive services for
persons with terminal illness, and their families, so that during their final months of life
they might live as fully as possible in the comforting surroundings of their own home or
in a nursing home environment. Holistic care, with an emphasis on pain/symptom
management, is given with compassion by an interdisciplinary team of professionals.
Specialties include: pain management; palliative care; infusion team; wound care;
cardiac; adult and children’s bereavement.
INN BETWEEN and INN TRANSITION: SEE CITIZENS FOR ADEQUATE
HOUSING
JEWISH FEDERATION OF THE NORTH SHORE, INC. - 33
21 Front Street
Web site: www.jewishnorthshore.org
Supporting Jewish education and spiritual programs and raising funds for those programs.
Serves 22 towns and cities. Fund raising benefits the North Shore area and Israel.
LAZARUS HOUSE - 34
40 Holly Lane

Provides emergency shelter, dental clinic, food pantry, soup kitchen, clothing and
household goods to the poor and disenfranchised in the Merrimack Valley.

LOWELL TRANSITIONAL LIVING CENTER – 35
189 Middlesex Street
Fax 978-458-3222
Serves homeless individuals over 18 years of age.
Offers a variety of services such as: outreach, healthcare, case management,
transportation to medical appointments, and rehabilitative programs, adult education
services, job referral and training, housing referrals and transitional support, mental
health services. In conjunction with those services, offers 90 beds for clients to sleep in.
Serves 3 meals a day to residents as well as to the community.
MALDEN, City of – Department of Human Services – 36
200
Email: [email protected]
Programs & services: Council on Aging; Senior Social Day Care; Veteran’s Department;
Youth and Recreation; Liaison to non-profit agencies; refers to organizations for food,
shelter and other services; transportation.

MASSACHUSETTS, COMMONWEALTH OF – 37
DIVISION OF SOCIAL SERVICES – 37A
CAPE ANN AREA OFFICE
45 Congress Street, Building 4
Email: [email protected] Serves families in need of services due to neglect and abuse issues; families involved with the CHINS process. DSS is able to access family support services for those families involved with the Department when a DSS family is in crisis. DSS can request family stabilization to provide in-home treatment. They are able to access parent aides, teaching services and other creative services to support stabilization and reunification. DSS social workers are a referral resource for all their families. They attempt to connect their families to community supports. DEPARTMENT OF SOCIAL SERVICES – 37 B 33 East Merrimack Street The primary mission of DSS is to protect children who have been abused or neglected in a family setting. The Department seeks to ensure that each child has a safe, nurturing, permanent home. Services include: child abuse/neglect hotline; investigation; assessment; case management; information and referral; care and custody; foster care; residential placement; guardianship and adoption, and a range of contracted social services such as parent aide; intensive family intervention; tracking; youth advocacy. The Lowell office provides services to children and families where there is abuse and/or neglect by a family member. Geographical area served includes Lowell, Billerica, Chelmsford, Dracut, Dunstable, Tewksbury, Tyngsboro, and Westford. MASSACHUSETTS, COMMONWEALTH OF - DIVISION OF STANDARDS – 37 C One Ashburton Place, Rm. 1115 Boston, MA 02108
Responsible for setting standards and testing all types of weighing and measuring devices
used in the sale of food, fuels and other products.

MASSACHUSETTS, COMMONWEALTH OF, CONTINUED
EXECUTIVE OFFICE OF CONSUMER AFFAIRS AND BUSINESS REGULATION –
37 D
10 Park Plaza, Suite 5170
Web site: www.mass.gov/consumer Fax: 617-973-8799 The office is the state’s watch dog charged with educating, informing, and protecting consumers. It staffs a consumer hotline; investigates consumer problems; publishes brochures, alerts, and reports, and monitors the marketplace to promote fair and honest competition. The office also recommends consumer protection policies, and coordinates and implements policy and planning for nine regulatory divisions sunder its supervision. In addition, the office oversees the Lemon Law Program and the Home Improvement
Contractor Law Program.
MEDFORD FAMILY LIFE EDUCATION CENTER – 38
2 Central Avenue
Fax: 781-391-9116
Web site: Shelterinc.org
Non-profit organization providing transitional housing to homeless women and children.
MERRIMACK VALLEY LEGAL SERVICES - 39
35 John Street
Hours: Mon. – Fri., 9 a.m. – 5 p.m.
Serves low-income and indigent individuals and families in civil areas of law such as
family law, government benefits, housing law, bankruptcy, special education issues and
elder law.
NEIGHBORHOOD LEGAL SERVICES, INC. - 40
37 Friend Street
Web site: www.neighborhoodlaw.org
Provides free family law, employment, welfare benefits, housing, elder, legal advice and
limited direct representation. Serves low income and elderly clients in Essex County.
Clients must meet income requirements.
NORTH SHORE AIDS HEALTH PROJECT – 41
Web site: www.healthproject.org
Email: [email protected]
Serves all people affected by AIDS or HIV; those infected with the virus and their family
members and caregivers. All services are free; no geographical or financial limits.
Holistic services include: acupuncture; massage; polarity; reiki; energy healing;
chiropractic.
Client services: referrals to physicians, lawyers, housing advocacy, case management,
support groups, detox programs, etc. Also: congregate meals three times a week;
emergency funds; holiday programs; educational programs and workshops; nutritional
programs (groceries two times a week); nutritional counseling; nutritional educational
workshops; drop-in center.
NORTH SHORE ASSOCIATION FOR RETARDED CITIZENS – 42
64 Holten Street
Office: 9-5, M-F; services’ hours vary Web site: www.nsarc.org
Serves people of all ages with a range of disabilities.
Provides vocational and residential supports for adults with mental retardation.
Family support services for families caring for a family member with developmental or
other disabilities: legal and advocacy; early intervention; personal care attendants;
respite; recreation; day care; school consultation; shared living; flexible funding; support
groups; information and referral; intensive home-based services.
New Center for Developmental Excellence on Southside Road in Danvers (as of Fall
2002).
FAMILY SUPPORT AND EARLY INTERVENTION CENTER – 42A
A Program of the North Shore ARC
149 Sylvan Street
Fax: 978-777-8547 Helps children birth to three years old who have a diagnosis that impacts development, a one or more areas of development, or who have exposure to a combination of biological Serves and supports children and their families through home visiting, developmental service coordination, and consultation/collaboration with other medical professionals.
Services paid for by medical insurance and department of public health.
NORTH SHORE COMMUNITY ACTION PROGRAMS, INC. (NSCAP) - 43
Administration 978-531-0767
98 Main Street
Peabody, MA 01960
Fuel assistance: 978-531-8810
Hand in Hand Early Learning Center
75 Central
Peabody, MA 01960
Provides quality services which are responsive to the needs of low-income people while
working vigorously to improve the community's attitudes and practices toward the poor.
Bi-lingual advocates.
NORTH SHORE COMMUNITY MEDIATION PROGRAM – 44
16
Fax: 978-741-2065
Email: [email protected]
Non-profit organization serving communities of the North Shore of Boston. Mediations
done by volunteer, trained community mediators. Mediation services include: court
related referrals from Salem District Court; Small Claims; minor criminal cases;
parent/child and minor delinquency cases referred by the Essex County Juvenile courts in
Salem and Lynn. Self-referrals from the community including neighborhood conflicts,
housing conflicts, and business conflicts. Provide basic mediation training to local
middle and high schools; advanced training to practicing mediators.

NORTHSHORE EDUCATION CONSORTIUM – 45
83 Pine Street
Fax: 978-536-7474 Collaborative school for handicapped children with physical, cognitive, emotional disabilities, including PDD/Autism. Preschool for ages 3-7. Older children, 7 – 22, served in Danvers at 57 Conant St., Danvers 01923 (978-762-7466).
NORTH SHORE FAMILY DAYCARE – 46
140 Union Street, Suite 312

North Shore Family Daycare is a system of licensed providers who offer children
services in their homes. Each provider is licensed by the Massachusetts Office of Child
Care Services to care for up to six children between the ages of birth and 12 years.
Providers are available for up to ten hours a day. Offers parents the security of knowing
that the provider they choose has been carefully screened by child care professionals.
Each provider receives ongoing scheduled and unannounced visits from agency staff with
expertise in Early Childhood Education. These visits help to ensure that children are
receiving the highest quality care. In addition, providers are offered monthly training
sessions to further their knowledge of child growth and development. Providers are
required to maintain current First Aid and CPR certification. For the past 17 years, North
Shore Family Daycare’s mission has been to assure that children, parents, and providers
have a positive and enriching day care experience.
NORTH SHORE INFANT TODDLER PROGRAM – 47
Under aegis of Cerebral Palsy Association of Eastern Mass., Inc.
1-800-454-2727
978-744-7037 Cape Ann Office 298 Washington Street Gloucester, MA 01930 Entry continues on next page NORTH SHORE INFANT TODDLER PROGRAM – 47, Continued Serves the communities of Beverly, Danvers, Essex, Gloucester, Hamilton, Ipswich, Lynn, Lynnfield, Magnolia, Manchester, Marblehead, Middleton, Nahant, Peabody, Rockport, Salem, Saugus, Swampscott, Topsfield, and Wenham. Any child, birth to three years of age who is at risk for development delays due to medical, biological or environmental factors. This may include: hearing, vision, feeding, motor, or speech difficulties; Cerebral Palsy; Down’s Syndrome; low birth weight; behavioral, emotional,
or attention difficulties; exposure to drugs or alcohol; lead poisoning.
Services: developmental testing; toddler, parent-child, sibling groups; speech and
language groups; therapeutic swim program; support services and education programs for
parents; computer assistance and training; counseling services and case management;
physical and occupational therapy; nutrition and feeding assessment; information and
referrals to community resources. Bilingual staff (English, French, Khmer, Portuguese,
Spanish) include: developmental teachers, nurses, occupational therapists, physical
therapists, psychologists, speech therapists, social workers. Services are also available to
families who are having a hard time parenting and/or lacking extended family support.
Anyone may make a referral. Fees for Early Intervention Services are covered by
Medicaid as well as all third party insurance companies and HMOs doing business in
Massachusetts. Co-payments are paid by the Massachusetts Department of Public
Health. Monies raised by CP of Eastern Massachusetts, Inc. cover many Early
Intervention Program costs.

NORTH SUBURBAN JEWISH COMMUNITY CENTER – 48
83 Pine Street

The NSJCC boasts an esteemed, award-winning preschool and an after school program
for area elementary school children. The Center also provides for the enrichment of life
for the Jewish and general communities by developing and implementing programs for
the recreational, educational, cultural, physical, and social needs of those communities.
To that end, the NSJCC offers extensive programming and activities for people of all
ages, including cooking, art, crafts, and parenting classes, lectures and seminars on topics
such as financial planning and interfaith marriage, Israeli folk dancing, Senior Friendship
Club, and Jewish cultural festivals and workshops. Athletics and health-related
NSJCC, continued. – 50
Activities are available for all age groups. The NSJCC is also a member of a new
collaborative effort named Tree of Judaism, comprised of the four synagogues in
Peabody as well as Temple B’nai Abraham in Beverly. This collaboration resulted in a
film festival as well as the Yom HaZikaron ceremony (Spring of 2002), and group
members are planning a lecture series in the near future.
Serves: Peabody, North Andover, Boxford, Topsfield, Middleton, Danvers, Beverly,
Hamilton, Wenham, Lynnfield, Saugus, Malden, Salem, North Reading.
NORTH SUFFOLK MENTAL HEALTH ASSOCIATION, INC. - 49
301 Broadway
Office: M - F, 9 – 5 Clinics: 8:30 - 6
Crisis intervention; community-based residences; day rehabilitation; deaf and hard-of-
hearing; emergency services; home-based support; medical clinics; outreach; Southeast
Asian services; vocational; early childhood; behavioral services; dual diagnosis;
residential treatment; support housing; school-based services; outpatient psychiatry.

NORTHEAST INDEPENDENT LIVING PROGRAM, INC. - 50
20 Ballard Road
Web site: nilp.org Serves people with disabilities living in 41 towns and cities in northeastern Massachusetts. Provides advocacy and independent living services to empower people with disabilities to live as independently as possible in the community. NILP is a consumer-controlled cross disability independent living center that provides: information and referral; peer counseling; skills training and advocacy to people with disabilities. Programs include: adults with disabilities program; a smoother transition (14-22); services to deaf and hard of hearing; services to mental health and psychiatric survivors. Also has an employment program and an Independent Living Vocational Rehabilitation Program.
PARENTS HELPING PARENTS – 51
140 Clarendon Street

For any parent or caregiver. Meets requirements for DSS parenting classes.
Self help, support groups for parents or caregivers who are concerned about expressing
anger and improving the relationships they have with their children. Groups are statewide
and meet regularly. Meetings are led by a trained facilitator and wherever possible
provide childcare. This service is free of charge and confidential.
PEOPLE FOR THE ETHICAL TREATMENT OF ANIMALS (PETA) - 52

Educational and activist group promoting animal rights through literature, videos,
merchandise, and demonstrations. Has more than 700,000 members and supporters
worldwide.

PLANNED PARENTHOOD - 53
Planned Parenthood League of Massachusetts Hotline: 1-800-258-4448
Counseling & referral: 800-682-9218
Call for most current hours of operation; hours vary by service.
Programs and services: Medical services; contraceptive counseling; information and
methods; emergency contraception; pregnancy testing; ultrasound; pregnancy options
counseling; surgical and medical abortion; gynecological (GYN) care including annual
exams, pap smears and screening for breast and cervical cancer; colposcopy; LEEP and
cryotherapy; STI (sexually transmitted infection) counseling, testing and treatment; HIV
testing and counseling (anonymous and confidential); counseling and referral hotline;
same-day service. Education services: youth and adult education, professional
education. Accepts MassHealth; high school students and customers who fall into a
certain income level may receive family planning services for a very small fee.
PROJECT COPE, INC. – 54
117 North Common Street or 2 Munroe Street, 3d floor
Lynn, MA 01902
Munroe Street: 8:30 – 7:00
Individual, family, and group outpatient substance abuse counseling; treatment program
for batterers; driver alcohol education services; residential services for substance abusing
women, as well as specialized residential program for pregnant substance abusers and
their infants; and general training and consultation services. Also provides home-based
services for mentally ill and mentally retarded individuals.
PROJECT RAP – See Health and Education Services
ROSIE'S PLACE - 55
889 Harrison Avenue
Web site: www.rosies.org
Serves poor and homeless women. Meals; advocacy; shelter; permanent housing; food
pantry; clothing room; micro-enterprise (women’s craft cooperative); food co-op;
laundry; showers.
SALVATION ARMY - 56
93 North Street

Serves Salem residents in need (low-income; AFDC; working poor; receiving social
security (SSI); unemployed. Serves as many people as they can, with available funds.
Women’s group (support; self-esteem; crafts; education, etc.). Sunbeams and Girl
Guards (similar to Brownies and Girl Scouts). Summer overnight camp; back to school
program; teen group. Thanksgiving and Christmas holiday assistance program. Meals
program (lunch to homeless and in need); food pantry. When funds are available:
assistance with utilities; rent/mortgage; lodging; furniture; clothing; prescriptions.
Help with budgeting.
THE SAMARITANS OF BOSTON - 57
654 Beacon Street
Fax: 617-247-0207 Web site: www.samaritansofboston.org Mission: to reduce the risk of suicide in the community by befriending individuals in despair and crisis and by providing outreach and education. Also operates Safe Place, support for survivors of suicide; Lifeline, suicide prevention and intervention for the incarcerated; and Community Education and Outreach to contact segments of the population that are at high risk and to increase public understanding of suicide and its causes.
SENIORCARE RETIRED SENIOR VOLUNTEER PROGRAM/Northshore
(RSVP) – 58
SeniorCare, Inc.-60A Hotline:
Provides a variety of social and health services to elders or disabled adults, and their families in Beverly, Essex, Gloucester, Hamilton, Ipswich, Manchester-by-the-Sea, Rockport, Topsfield and Wenham. Services include: information; referral and advocacy; case management; home care; home delivered meals and nutrition services; elder care advice; caregiver support; transportation; health insurance and benefit counseling; health screening; money management; and protective services. “Pawsitive Connections assists with pet related issues. Our mission is to provide and coordinate services so that elders may live independently at home and remain in their community. RETIRED AND SENIOR VOLUNTEER PROGRAM/NORTHSHORE (RSVP) –58 B 5 Blackburn Center
RSVP is a program of the Corporation of National Service and is locally sponsored by
SeniorCare, Inc. The program recruits people 55 years of age and older to volunteer at
area community and non-profit organizations throughout the North Shore. The goal is to
provide meaningful volunteer opportunities while assisting with the needs of the
communities being served.
SERENITY SUPPORTIVE HOUSING – 59
9 Nike Village
personnel Fax: 978-887-0270 Serves homeless men and women of culturally and socially diverse backgrounds living with HIV/AIDS. 90 day sobriety period required prior to admission, and a commitment to remain alcohol and drug free, medically and psychologically stable, and no outstanding warrants. Permanent and transitional housing to homeless men and women who are living with HIV/AIDS. We offer a supportive, sober and drug-free environment. Housing is available for up to 12 people. Objectives: to improve the emotional, physical and social well-being of residents through
the provision of practical and therapeutic supportive services, including on site care
management and collaboration with service providers. VNA Hospice care services
provided as needed. Transportation is provided. Opportunity to develop a sense of
community for residents.

SERVING PEOPLE IN NEED, INC. (SPIN) - 60
ADMINISTRATION
248 South Common Street
Lynn, MA 01905 Scattered Site Family Emergency Shelter Lynn, MA 01905 Entry continues on next page. SPIN - 60, continued Stepping Stone Lodging House Lynn, MA 01902 Shelter Plus Care Housing Program Lynn, MA 01904 Service Coordination Center SPIN is a non-profit organization whose mission is to provide temporary, transitional and permanent housing coupled with support services to low-income, homeless and at risk families and individuals in order to prevent and end homelessness. All clients must
qualify for emergency assistance and be referred by the Department of Transitional
Assistance to be eligible for the Family Emergency Shelter, Teen Living Program, and
Supported Teen Employment Program. All clients must be deemed homeless by HUD
standards to be eligible for South Common Housing Program, Shelter Plus Care and the
Service Coordination Center.
SHAW FUND FOR MARINERS’ CHILDREN – 61
Post Office Box 403

Private foundation that provides short-term financial assistance to children, wives and
widows of mariners and incapacitated mariners. Information about other community
resources made available to applicants. Residence in Maine, New Hampshire or
Massachusetts required.
STREET PEACE - 62
411 Blue Hill Avenue

Combats gang violence.
TRI-CITY HOUSING TASK FORCE FOR HOMELESS FAMILIES - 63
350 Cross Street
254 Broadway 317 Salem Street 19 Walnut Place Malden, MA 02148 Malden, MA 02148 Revere, MA 02150
Emergency housing for homeless families. Organization works closely with 54 families
at a time to help them secure permanent housing and improve independent living skills so
that they can break the cycle of homelessness and achieve self-sufficiency. Operates a
two family shelter and a 15 unit family shelter and has 31 scattered site apartments in
Malden, Medford, Everett, Revere, Somerville, and Lynn.
VETERANS ADMINISTRATIONS AND SERVICES - 64
Offer a variety of services to veterans including counseling/help obtaining benefits.
Andover 978-623-8218
Email: JDOHERTY @TOWN.ANDOVER.MA.US
Coordinates federal Veterans benefits. Administers state benefits (financial and more).
Runs all civic and patriotic celebrations. Services offered in Spanish. Serves 3,000
veterans and 4,500 dependents. See local phone directories for listings for other cities
and towns.
VICTIM/WITNESS ASSISTANCE PROGRAM - 65
DISTRICT ATTORNEY FOR THE EASTERN DISTRICT
Museum Place
8094 Lawrence District Court: 978-683-4300 683-4300 Gloucester District Court: 978-238-3701 Newburyport District Court: 978-462-3511 Peabody District Court: 978-532-4140
Specially trained Assistant District Attorneys and Victim/Witness Advocates offer a
comprehensive prosecution and victim service response to domestic violence victims in
Lawrence, Salem, and Lynn. Also provide services in each of the five additional district
courts. Program services include early intervention and support, in-court
accompaniment, information and referrals and coordination with battered women’s
services.

VISITING NURSE ASSOCIATION OF THE NORTH SHORE, INC. – 66
5 Federal Street
Haverhill, MA 01830 Web site: www.vnacarenetwork.org Care provided seven days a week, 365 days a year. Serves all ages in eastern and central Mass. Provides home health care services including visiting nurses; physical, occupational and speech therapy; home health aides; and nutritional consultation. Also
offers special programs in maternal child health; HIV/AIDS; diabetes care; IV therapy;
elderly health clinics; wellness programs; and hospice for the terminally ill.
WELLSPRING HOUSE, INC. - 67
302 Essex Avenue
Fax: 978-281-6092
Family shelter, education programs, family support and enterprise support. For families,
income-limited women. Open to the North Shore community.
WOBURN COUNCIL OF SOCIAL CONCERN – 68
19 Campbell Street
144 School Street, Woburn, MA 01901
Childcare; family skills building; parenting; education; food pantry; Hispanic program.
The agency responds to the basic needs of (low and moderate-income) people of all ages,
helping them to develop their potential, create positive family and community
relationships and foster respect for diversity. Hours vary by program.
WOMEN’S RESOURCE CENTER, INC. – 69
599 Canal Street, 5 West (The Lorenzo Building)
Web site: www.womensresourcecenterinc.org Hours: M – F, 9 – 5 (Business Office) Hotlines and confidential shelter: 24 hours a day, 7 days per week Domestic Violence Program includes 24-hour hotlines, crisis intervention, advocacy (legal, from Haverhill site + support group); confidential shelter for battered women and children; education/outreach. Futures – teen dating violence, ages 13-19, offering similar services as above. Initiatives – child/adolescent sexual assault, ages 3 – 17, and their non-perpetrating significant others. Pedi-SANE – Sexual Assault Nurse Examiners through Lawrence General Hospital. All services are free and confidential. The agency is court-mandated reporters of abuse and neglect and services are offered in English, Spanish, French and Creole. WREATH SCHOOL, INC. – 70
85 East Street, P.O. Box 130
The school is a 766 approved residential school. Serves ED/BD/LD adolescent boys. Wreath provides a supportive psycho-educational environment for 20 special needs adolescents. A full range of junior and senior high school academics with an introduction to vocational and computer skills is offered. The Athletic Program provides competitive and non-competitive sports. The Outdoor Ed program is an integral part of the curriculum and is designed to develop social and emotional growth as well as self-reliance. The Learning Center provides one-to-one tutorials for students experiencing difficulties in Math and English. Both individual and group counseling is provided, as well as Outreach. The Wreath School operates 365 days a year, with 24 hour milieu therapy. References are to Entry Numbers (not page numbers) Arts therapy: 16 Autism: 42 Battered women: Use Domestic violence Bereavement: 20E, 30, 31, 32 See also: Hospice Bilingual services: 43, 64 Cancer, alternative/advanced therapies: 26 Cerebral palsy: 47 Children Child abuse/neglect: 14, 15, 37 B Childcare: 12, 13, 46 Developmental delays: 47 Disabilities, children with: 45 Educational services: 13, 43 Foster care: 37 B Juvenile justice: 17 Legal services: 17 See also: Family; Parenting; Women; Teens Consumer protection: 37 D Counseling (therapy): 10, 20 D, 24, 28, 49 Crisis intervention: 28, 49 Deaf/Hard-of-hearing individuals: 7, 28, 49 Disabilities: Use People with different abilities Domestic violence: 15, 29, 54, 65, 69 Early intervention: 10, 42 A Educational services: 35, 49 Elder services: 20 A, 20 B, 20 C, 24, 36, 58 Employment/vocational assistance or training: 1, 20 A, 35, 42, 50 See also: Unemployed Energy technologies: 23 Family services: 1, 25, 37 A, 42, 60, 61 See also: Children; Parenting; Women Fishing families: Use Mariners Food pantries/meals: 8, 20 A, 20 B, 20 D, 34, 35, 41, 55 Fuel assistance: 1, 43 Gay/Lesbian people: 9, 27, 28 Health care/clinics: 20 A, 20 D, 20 E, 35 See also: Holistic health services; Reproductive health care services HIV/AIDS, people with: 28, 41, 59, 66 Holistic health services: 41 Homeless individuals: 1, 18, 35, 38, 59, 60, 63 See also: Family services; Food pantries/meals; Fuel assistance; Low-income; Shelters Hospice 30, 31, 32, 59, 66 See also: Bereavement Housing: Use Shelters Independent living skills: 19, 50 Jewish people, programs & services for: 33, 48 Legal services: 20 A, 27, 28, 39, 40 See also: Children; Elder services Low-income people, services for: 1, 10, 43, 56, 68 See also: Family services; Food pantries/meals; Shelters; Employment; Unemployed Mariners/fishing families: 1, 61 Meals: Use Food pantries Mediation: 44, 58 Mentally retarded individuals: 42, 54 See also: Children; People with different abilities Nursing care: 20 B, 66 Nutrition 41, 58 People with different abilities (used for Disabled): 50 Developmental disabilities: 11 Learning disabilities: 5 See also: Early intervention Quakers: 4 Rape: Use Sexual Assault Recreation/exercise programs: 20 D, 20 E, 36 Reproductive health care services: 53 See also: Health care/clinics; Women Residential services: 19, 28, 49 See also: Shelters Sexual Assault: 14, 15, 28, 69 See also: Children; Domestic violence; Women Social change: 4 Special needs: 22, 70 See also: Mentally retarded individuals; People with different abilities Substance abuse (intervention, treatment, prevention, education): 3, 9, 18, 21, 28, 54, 59 Suicide prevention: 57 Support groups: 20 E, 24 See also: Women Teens: 16, 60, 69 Transportation: 36, 59 Unemployed: 56 See also: Family services; Homeless; Shelters Veterans services and organizations: 36, 64 Victim/Witness assistance: 65 See also: Domestic violence Violence prevention: 29, 62 Volunteers: 58 Weatherization: 1 Women, services and support: 10, 55, 56, 69 See also: Children; Domestic violence; Family services

Source: http://corvette.salemstate.edu/CRFcomplete.pdf