Terms and Conditions
This Agreement is between Xellim (”Company”) and you ("you" or "Customer") This Section
sets forth the terms and conditions which apply to the use by you of the Company Sites (as defined below) and any other subscription product or service offered for sale by Company
and/or its affiliates (collectively, "Company "). The right to use any product or service offered by Company is personal to you and is not transferable to any other person or entity. Company
reserves the right to make changes to the Company sites, policies, and these Terms at any timewithout notice.
1. Use of the Company Sites.
Company hereby authorizes you to view, copy and print materials published on this Web site
provided that they: (a) are used solely for personal, non-commercial purposes; (b) are not modified or altered in any way; and (c) retain all copyright and other proprietary notices in
All contents on this site are protected by copyright. Except as specifically permitted herein, no portion of the information on this Web site may be reproduced in any form, or by any means,
without prior written permission from Company or users are not permitted to modify, distribute, publish, transmit or create derivative works of any material found on this site for
any public or commercial purposes.
By accessing and using our website, you are agreeing to be contacted by follow-up emails if
you attempt, but do not complete, a user registration and/or checkout process. Information such as an email address may be captured during interaction on the account registration and
checkout pages. This information will only be used once for contacting you with a follow up email if you decide to abort this registration or checkout process. This information will not be
shared with third parties and is only for internal use with the intention of providing automated customer services.
The contractual language is English. The contract's content will be stored. You may store the
2. Disclaimer of Warranty; Limitation of Liability
Company neither endorses nor is responsible for the accuracy or reliability of any opinion,
advice or statement on the Company sites, nor for any offensive, defamatory or obscene posting made by. Under no circumstances will Company be liable for any loss or damage
caused by your reliance on information obtained through the content on the Company sites. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information,
opinion, advice or other content available through the Company sites. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion,
advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.
You agree to defend, indemnify and hold harmless Company, its affiliates and their respective
directors, officers, employees and agents from and against all claims and expenses, including
attorneys' fees, arising out of the use by you of the Company Sites, including claims by other users of your equipment, access, products or membership.
Our standard ground shipping takes from 3 to 5 business days within the Europe. Generally
international shipments take 5 to 10 business days from day of shipment unless customs causes a delay for some reason.
If you have not received your order within 14 days from your purchase date, please visit our
online customer care section to request a reshipment of your order.
If you entered the wrong address on our order form and we are forced to reship your package, there will be an additional shipping and handling charge equal to your original order.
To check the status of your order, update your mailing address or request reshipment because
you never received your product, contact our online customer care.
5. Cancellation Policy.
Once an order has been submitted your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipping. Due to
the high volume of orders we receive we will be unable to cancel an order after submitted. Please order carefully.
6. Exchanges, returns an refunds.
You may return the Product to Company or cancel the entitlement to services and obtain a
refund of the price of the returned Product provided that you contact us within seven (7) working days from the day after the goods are delivered.
Although you will have to pay the cost of returns, the refund will include the full value of both the product and the outbound shipping costs.
If a Product was supplied in error, is incomplete or faulty and you believe that you are entitled to a replacement or repair, please send an email: [email protected]
If you have received the ordered Product(s) and have simply changed your mind about purchasing it, you may return the Product(s) or entitlement to Service to us for a refund and
provided:1. You inform Company within seven (7) working days from the day after the goods are
delivered; and2. You have proof of purchase (i.e. order number / identification)
Please note that while the Product(s) remain in your possession you are under a duty to ensure that the Product(s) are kept safe and secure.
Cancellation can be exercised by emailing us at [email protected]
Before returning any Product(s) check that you have:
a) Used appropriate packagingb) Enclosed a copy of the invoice/packing slip with your contact information
c) Clearly displayed the returns address:
Sõpruse pst 209/211 Tallinn 13419
Following these steps will help ensure the Product(s) arrive at the correctdestination and in good condition within a timely fashion.
We will refund your money on unused and unopened (inner sealed packaging) items within
30 days of receipt of the approved product. Unfortunately for sanitary reasons, we can not accept return on used or opened (inner sealed packaging) products that are not of
6. Paid Offers.
On paid offers there is no continuity charges and you will only be billed once for your
purchase. For example if you buy 1 bottle of Glucomannan - you will be charged £39,00 plus shipping & handling costs.
7. Unlimited Refill Program Terms * NO Monthly Charges * NO Auto-Shipping
This offer will allow you to order the product every 30 days and pay only £39.00 plus shipping
and handling costs on a monthly basis month after month via our automated by request only. Once your original purchase supply has been depleted, you will be able to request additional
8. Legal Disclaimer
The statements made on our websites have not been evaluated by the MHRA or FDA (U.S. Food& Drug Administration). These products are not intended to diagnose, cure or prevent any
disease. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might
Although the Company has attempted to provide accurate information on the Website, information on this Website may contain technical inaccuracies or typographical errors. The
contents of any documents on the Website are believed to be current and accurate as of its publication date. The Company assumes no responsibility for the accuracy of the information.
The Company may change the programs or products mentioned at any time without notice. For the most current and complete documents, please contact us directly to our online
customer care. Mention of non-Company products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.
ALL INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED ON THIS WEBSITE
ARE PROVIDED "AS IS" WITH ALL FAULTS WITHOUT WARRANTY OF ANY KIND, WHETHER
EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. COMPANY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion
COMPANY AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST
PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY COMPANY PRODUCT,
DAMAGES RESULTING FROM USE OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF COMPANY OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Company assumes no responsibility and shall not be liable for any delayed, lost or misdirected
Xellim Oü (“Company”)Company number : 12532647
Address: Roopa 2-9, 10136 Tallinn – ESTONIA
Herbal Safety Guidelines
Before using an herb you are unfamiliar with, find out its medicinal properties. Research it
thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition check with an appropriately qualified
practitioner before using herbs medicinally. Herbs have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As
individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines. They include herbs offered on our
websites. This list does not help with administering information on possible interactions and contraindications with prescription medicine. This needs to be discussed with your physician.
Should I check with my doctor or healthcare provider before using a supplement?
This is a good idea, especially for certain population groups. Dietary supplements may not be
risk-free under certain circumstances. If you are pregnant, nursing a baby, or have a chronic medical condition, such as, diabetes, hypertension or heart disease, be sure to consult your
doctor or pharmacist before purchasing or taking any supplement. While vitamin and mineral supplements are widely used and generally considered safe, you may wish to check with your
doctor or pharmacist before taking these or any other dietary supplements. If you plan to use a dietary supplement in place of drugs or in combination with any drug, tell your health care
provider first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users. If you have certain health conditions and
take these products, you may be placing yourself at risk.
Some supplements may interact with prescription and over-the-counter medicines.
Taking a combination of supplements or using these products together with medications
(whether prescription or OTC drugs) could under certain circumstances produce adverse effects. Be alert to advisories about these products, whether taken alone or in combination.
For example: Coumadin (a prescription medicine), ginkgo biloba (an herbal supplement), aspirin (an OTC drug) and vitamin E (a vitamin supplement) can each thin the blood, and
taking any of these products together can increase the potential for internal bleeding.
Some supplements can have unwated effects during surgery.
It is important to fully inform your doctor about the vitamins, minerals, herbals or any other supplements you are taking, especially before elective surgery. You may be asked to stop
taking these products at least 2-3 weeks ahead of the procedure to avoid potentially dangerous supplement/drug interactions -- such as changes in heart rate, blood pressure and
increased bleeding - that could adversely affect the outcome of your surgery.
Not to be used during pregnancy, or if you are nursing:
Alkanet, Aloe, Angelica, Anise, Anise Star, Arnica, Ashwaganda, Barley Grass, Barberry, Basil,
Bitter Melon, Black Cohosh, Bladderwrack, Blessed Thistle, Blood Root, Blue Cohosh, Blue Flag, Blue Vervain, Borage, Buckthorn, California Poppy, Cascara Sagrada, Catnip, Celandine,
Celery, Chervil, Cinnamon, Club Moss, Comfrey, Coltsfoot, Cubeb, Dong Quai, Elecampane, Ephedra, False Unicorn, Fenugreek, Feverfew, Ginger, Golden Seal, Gravel, Guarana, Gymnema,
Horehound, Horsetail, Hyssop, Juniper, Lemongrass, Licorice, Lobelia, Lovage, Lungwort, Mace, Motherwort, Mugwort, Muira Puama, Myrrh, Neem, Oregon Grape, Osha, Parsley,
Pennyroyal, Pleurisy, Prickly Ash, Red Clover, Rhodiola, Rosemary, Rue, Sage, Sassafras, Sarsaparilla, Senna, Shepherds Purse, Spikenard, Turkey Rhubarb, Turmeric, Uva Ursi, Vitex,
Not for persons with history of kidney stones, liver disorders, renal dysfunction or
Cubeb, Essiac, Horsetail, Hydrangea, Juniper Berries, Kava Kava, Parsley Root, Pennyroyal, Sheep Sorrel, Shepherds Purse, Suma, Sumac, Uva Ursi, Yellowdock, Yohimbe
Not recommended for person currently taking blood thinning medications:
Alfalfa, Angelica, Cramp Bark, Cubeb, Dong Quai, Ginkgo, Meadowsweet, Red Clover, Sarsaparilla, Yohimbe
Not for persons with stomach inflammation/ulcers serious digestion and/or liver
problems. May cause gastrointestinal upset:
Black Haw, Blue Flag, Chaparral, Club Moss, Crampbark, Devils Claw, Eucalyptus, Elecampane,
Essiac, Gentian, Ginger, Licorice, Lobelia, Parsley Root, Pleurisy, Pygeum, Solomans Seal, Tribulus, Turmeric, Yohimbe
Not for long-term use:
Bilberry Leaf, Black Walnut, Blessed thistle, Borage, Cascara Sagrada, Comfrey, Coltsfoot, Chaparral, Elecampane, Ephedra, Flax, Horsetail, Gentian, Goldenseal, Guarana, Juniper
berries, Licorice, Lobelia, Lungwort, Mullein, Nettle Root, Rhubarb, Sage, Sassafras, Sarsaparilla, Senna, Sheep Sorrel, Wild Cherry, Wormwood, Uva Ursi, Yohimbe
To be used only under the supervision of an expert qualified in the appropriate use of
Calamus, Horse Chestnut, Lobelia, Licorice, Mandrake, Poke, Tonka
Do not use if you have abdominal pain or diarrhea, discontinue if these occur. Consult health practitioner prior to use if pregnant, nursing, and taking medication or have a medical
condition. Do not exceed recommended dose. Not for long term use: Aloe, Buckthorn, Cascara Sagrada, Senna, Turkey Rhubarb, Yohimbe
May cause photo toxicity in some individuals at high dosage. Avoid long exposure to sun
if using internally:
Angelica, Celery Seed, Orange Peel, Rue, St. Johns Wort
Seek advice from health practitioner prior to use if pregnant, nursing, have high blood
pressure, heart or thyroid disease, diabetes, difficulty in urination due to prostate enlargement, or if taking mao inhibitor or other prescription drug. Reduce/discontinue use if
nervousness, tremor, sleeplessness, loss of appetite or nausea occur. Do not exceed recommended dose. Keep out of reach of children:
Seek advice from a health practitioner before use if you have/may have had kidney or
liver disease. Discontinue use if nausea, fever, fatigue or jaundice (dark urine, yellow
discoloration of eyes) should occur:
Statements made by Company have not been evaluated by the food and drug administration. TheFDA Does not evaluate or test herbs. These products are not intended to diagnose, treat, cure or
prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions.
Company number : 12532647 Address: Roopa 2-9, 10136
information we obtain about you. By using Company, in any way accessing Company, or using other services of Company (collectively the Services), you are accepting the practices
This Policy notifies you of: (a) what personal information of yours is collected when you
access Company and/or use the Services or purchase any product; (b) how the information is
collected; (c) how the information is used and shared; (d) our efforts to maintain the security of Sensitive Information; and (e) other details concerning your personal information and our
This Policy does not apply to the practices of companies that Company does not own or control, or to people that we do not employ or manage.
Information Collection and Use
Information collected by Company is stored in a single, secure database, accessible only by Company. Company collects information from our paying customers or other persons who
use, attempt to use, or purchase Company products or the services at several different points and from different sources, all or some of which may apply to you.
When you sign up as a customer or potential customer, we ask for, and you are required to give, your name, address, zip code, telephone number, email address, credit card or checking
account number, and credit card expiration date. Once you register as a customer with us, you are not anonymous to us.
Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser.
Company automatically receives and records information on its server logs from your Web browser, including your IP address, cookie information, and the page you requested. We use IP
addresses and cookies to analyze trends, administer the site, track members and users movements, and gather broad demographic information for aggregate use. IP addresses are
not linked to your personal information.
* Information from Other Sourcesfor reasons such as improving personalization of our Service (for example, providing better
product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also
sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication
Use of Information
Information we collect is generally used for the following purposes:
1. To build features that will make the services available on our site easier to use. This includes
faster search requests, better member support and timely notice of new services and special offers.
2. To improve our marketing and promotional efforts, to analyze site usage, improve our
content and product offerings, and customize our sites content, layout, and services. These uses improve our Services and better tailor them to meet your needs.
3. To resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use. Attimes, we may look across multiple members or users to identify problems or resolve
disputes, and in particular we may examine your information to identify members using multiple Member Ids or aliases.
4. Sharing of Information. We may use the personal information that you supply to us and we
will bring selected retail opportunities to you via direct mail, email, online and telemarketing. Company may sell or rent aggregated statistical information and user, member or former
member specific information, including name, address, telephone number and payment information, to our marketing partners or other third-parties. If you want Company to stop
sharing information it has about you in the future, you may notify us of this fact by contacting Company's Member Services department.
We reserve the right to disclose personal information, including Sensitive Information, when
we believe that such disclosure is appropriate to comply with the law or a request by a government official, to protect the rights or property of Company, or to enforce our Terms and
Conditions of Use. In the event that Company or substantially all of its assets are acquired by a third party, member information and Sensitive Information may be some of the transferred
Use of Data Collected
We use your personal, demographic and profile data to enhance your experience at our site
and to enable us to present content we think you might be interested in. We use your contact information to send you information about our company and promotional material from our
partners. We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes, send SMS alerts or
notification, and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging,
e-mails or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online. By using this site, you agree that you may be
contacted in any manner contemplated in this section even if your number is found on a do not call registry, in-house list or similar registry.
SMS Offering and Opt-out rights
By completing or submitting a registration form or partial registration form you are consenting to receive SMS, wireless or other mobile offering to your cell phone. You
understand that your wireless carrier's standard charges and rates apply to these messages. For SMS text messages, you may remove your information by replying "STOP", "END", or
"QUIT" to the SMS text message you have received and we will remove your personal information within 10 days of receiving such request.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing
repetitive information from member lists, analyzing data, providing marketing assistance, processing credit card payments, and providing member services. They have access to
personal and Sensitive Information needed to perform their functions, but may not use it for other purposes.
Special Offers and Announcements
Active customers and former customers will occasionally receive information on products,
services, special deals, and a newsletter.
Company takes every precaution to protect our users and members Sensitive Information,
both online and offline. Your Sensitive Information is password-protected for your privacy andsecurity. Sensitive Information is encrypted and is protected online with the best encryption
Sensitive Information is also protected offline in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or member services
representative) are granted access to Sensitive Information. Furthermore, all employees are kept up-to-date on our security practices and changes in those practices. Finally, the servers
that we store Sensitive Information on are kept in a secure environment. If you have any questions about the security at our website, you can send an email to us using Company
Company forwards users and members to other sites. Please be aware that Company is not
responsible for the business and privacy practices of these other sites. We encourage you to beaware of this when you leave our site and to read the legal notices and privacy policies of each
Correction/Updating Personal Information
If a members personal information changes we will endeavor to provide a way to correct or
update that members personal data provided to us. Visit our online customer care section to update.
Notification of Changes
If we decide to change our Policy, we will post these changes on our Homepage or provide other notification of our revised Policy so our users and members are always aware of what
information we collect, how we use it, and when we disclose it.
Childrens Online Privacy Protection
Company serves general users of the World Wide Web. We support and comply with the
Childrens Online Protection Act (COPPA) and we do not knowingly collect information from children under the age of 13, nor do we share such information with third parties. Children
under the age of 18 may use Company only with the involvement of a parent guardian.
Xellim Oü (“Company”)Company number : 12532647
Address: Roopa 2-9, 10136 Tallinn – ESTONIA
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